- If you lose your card, please call 1800-9999 to report it and have it closed. Alternatively, you can visit the nearest branch of the Transport Development Bank with your ID card to close your card. If you are registered for internet banking, you can log in to the e-banking app or web version and change your card status directly.
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If you are abroad: You can close your card by calling 976-7223-9999 or by sending a request to info@transbank.mn from your registered email address
- You can use your internet banking app or web version to get a new PIN code or visit our bank branch near you to update your card PIN code.
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Банкны танилцуулга
Банкны үйл ажиллагааны ерөнхий нөхцөлийн мэдээллийг ЭНД ДАРЖ авна уу.
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Privacy Policy
Transport and Development Bank ensures the security of customer information by complying with international standards, including the Information Security Standard ISO27001:2022 and the Payment Card Industry Data Security Standard (PCI DSS).
The Bank’s privacy policy is aimed at safeguarding customer information and the Bank’s information assets against internal and external, intentional or unintentional threats, while ensuring confidentiality, integrity, and availability.
We strictly adhere to the Law on Cybersecurity, the Law on Personal Data Protection, and other laws and regulations of Mongolia, as well as policies and guidelines issued by regulatory authorities, and continuously improve our practices.
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Our Principles
Transport and Development Bank takes all necessary technical, technological, and procedural measures to ensure the security and confidentiality of customer information.
The Bank fully complies with the requirements of ISO27001:2022, the international standard for information security, and PCI DSS v4.0.1, the standard for payment card data security, implementing them in line with organizational and protective measures.
When cooperating with external service providers, the Bank ensures that customer information is managed in accordance with leading international practices and information security standards.
Transport and Development Bank utilizes personal data for the following purposes:
- Providing services and offering new banking products
- Meeting legal and regulatory requirements
- Improving service quality and security
Personal Data Protection Policy
We are fully committed to protecting the confidentiality, integrity, and security of customer personal information. In particular:
- Personal data will not be disclosed to others without consent.
- Data will not be transferred to third parties, except to government authorities on legal grounds.
- Technical and organizational measures to safeguard information security are implemented on a continuous basis.
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Benefits
- Competitive interest rates;
- No restrictions for deposit transactions;
- Use as collateral for deposit collateralized loans with a low interest rate;
- Access and manage your account by using our online banking service
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Terms and conditions
Terms |
MNT |
USD |
EUR |
CNY |
JPY |
|
Duration |
Annual interest rate |
|||||
1 month |
up to 10.50% |
2.20% |
1.20% |
1.20% |
1.20% |
|
2 months |
up to 10.50% |
2.50% |
1.20% |
1.20% |
1.20% |
|
3 – 6 months |
11.0% |
4.0% |
3.60% |
4.0% |
3.30% |
|
7 – 9 months |
11.50% |
4.0% |
3.60% |
4.0% |
3.30% |
|
10 – 11 months |
12.0% |
4.0% |
3.60% |
4.0% |
3.30% |
|
12 months |
Nominal interest rate |
14.0% |
4.0% |
3.60% |
4.0% |
3.30% |
Effective interest rate |
14.75% |
4.06% |
3.65% |
4.06% |
3.34% |
|
13 – 18 months |
Nominal interest rate |
14.0% |
5.0% |
3.60% |
4.0% |
3.30% |
Effective interest rate |
14.75% |
5.09% |
3.65% |
4.06% |
3.34% |
|
19 – 24 months |
Nominal interest rate |
14.0% |
5.50% |
– |
– |
– |
Effective interest rate |
14.75% |
5.61% |
– |
– |
– |
|
Early termination interest rate |
2.4%-4.8% |
1.2% |
0.6% |
0.6% |
0.6% |
|
Minimum balance requirement |
10,000 MNT |
10 USD |
10 EUR |
100 CNY |
1,000 JPY |
|
Interest payment conditions |
|
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Withdrawal conditions |
|
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- Dear Customer, by depositing the interest you received into your savings account on the same day, you will have the opportunity to earn a return based on the “Effective Interest Rate”. If the interest is not re-deposited into your savings account, your returns will be calculated based on the Nominal Interest Rate.
- For clients with a stable financial relationship or of strategic importance, the interest rate and other terms of the deposit may be adjusted with the approval of the CEO
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