transbank

TransBank has once again been recognized as one of Mongolia’s “Top 100” enterprises, an award jointly organized for the 24th consecutive year by the Government of Mongolia and the Mongolian National Chamber of Commerce and Industry (MNCCI).

The “Top 100” enterprises are ranked and honored based on official statistics provided by relevant ministries and government agencies. The evaluation emphasizes five key indicators: annual revenue, taxes paid to the state budget, number of employees covered by social insurance, net profit, and total assets. These 100 enterprises, which contribute the largest share to the country’s tax revenue, are rightfully recognized as the main driving force of Mongolia’s economy.

Since its establishment, TransBank has continuously contributed to the development of Mongolia’s banking and financial sector for 28 years by providing comprehensive financial services tailored to customer needs through modern advanced technologies. As a “private bank meeting international standards,” it delivers fast, reliable services and has steadily progressed with numerous achievements, making a tangible impact on the country’s economic growth.

TransBank closed the year 2024 successfully with assets totaling MNT 1.1 trillion, a net profit of MNT 10.6 billion, and a 19% growth in operating income. The bank contributed a total of MNT 4 billion in tax revenue to the state budget.

Among other achievements this year, TransBank swiftly implemented the latest version of the PCI-DSS 4.0.1 standard, issued by the PCI Security Standards Council, to ensure the security of card payment transactions. Additionally, the bank met the criteria to become a “Direct Participant” member of China’s international cross-border yuan payment system, CIPS, successfully implementing the yuan clearing and payment system not only in Mongolia but also in Northeast Asia. TransBank is the first bank to achieve this milestone.

We sincerely wish success and prosperity to our valued customers and partners who have placed their trust in us. At the same time, we express our deep gratitude to the employees and shareholders who have contributed to the bank’s achievements.

The bank is obligated to strictly protect your personal information in accordance with the Law on Banking of Mongolia, the Law on Cybersecurity, the Law on the Protection of Personal Information, and other relevant laws, regulations, and guidelines. The bank must not disclose your information to any third party without your consent. However, in cases where it is legally required, the bank may provide your information to regulatory authorities or competent law enforcement agencies in accordance with Mongolian legislation.

To ensure reliable and secure services, the bank protects customer information through the following measures:

1. Develops and implements internal policies and procedures to ensure information security;
2. Employs a team of certified and skilled professionals dedicated to maintaining customer information security;
3. Protects personal, confidential, and sensitive customer information in compliance with internationally recognized standards such as ISO 27001, PCI DSS, SWIFT CSP, GDPR and others;
4. Continuously researches and adopts new technologies and innovative solutions to strengthen information security;
5. Utilizes customer identification and authentication tools to safeguard financial and personal data when delivering services and processing transactions via internet banking and other digital channels;
6. Regularly conducts information security audits and risk assessments through both regulatory bodies and internationally accredited third-party organizations to validate the bank’s information security practices;
7. Performs security vulnerability assessments and penetration testing on digital banking platforms and other information systems, making continuous improvements and updates based on the results;
8. Ensures that all bank employees undergo regular training and instruction on maintaining the confidentiality and security of customer information.

Under the Law on the Protection of Personal Information, you, as a customer, have the right to request the correction, deletion, or verification of the accuracy of your personal data. Therefore, we kindly ask that you review the personal information registered with the bank and promptly update it in the event of any changes.

According to Resolution No. 66 of the Financial Regulatory Commission (FRC) of Mongolia, starting August 1, 2025, a new regulation will require all mortgage loan borrowers to obtain life insurance exclusively through long-term life insurance providers.

Under this new regulation, individuals applying for a new mortgage loan, as well as those whose current insurance contracts are expiring and need to be renewed, must now enroll in a long-term life insurance policy.

At present, most borrowers are covered under general insurance, which typically provides protection only in the event of accidental death. However, the leading causes of death in Mongolia are illness-related, meaning general insurance policies do not cover deaths caused by common conditions such as stroke or cancer.

Mortgage-related financial risks are not only tied to income stability, but also closely connected to a borrower’s health condition. If a borrower were to pass away due to illness and no compensation is paid out, the responsibility for the outstanding loan falls on the co-borrower. In cases where the co-borrower is unable to repay the loan, the property may be repossessed, placing the family under severe financial pressure and at risk of losing their home.

Long-term life insurance is a life insurance product that provides compensation equivalent to the outstanding loan amount in the event the borrower faces a risk during the term of the insurance contract. Specifically, in cases where the borrower passes away due to illness (including chronic diseases and cancer) or an accident, or suffers a permanent disability of 70% or more, the insurance company will fully repay the remaining loan balance, thereby protecting the borrower and their family from potential financial risk.

This type of insurance is reinsured by an international reinsurer, which ensures the reliability of the compensation and offers 24/7 global protection, regardless of time or geographic location. Additionally, the insurance premium can be paid either as a lump sum or annually, depending on the borrower’s preference. Premiums are calculated individually based on factors such as age, gender, and loan term, making the insurance tailored specifically to each borrower.

TransBank, a provider of internationally standardized private banking services, has announced a promotional waiver of all fees for foreign yuan (CNY) remittances until September 30, 2025, as part of its policy to support clients’ foreign trade and business operations.

Under this promotion, regardless of the transaction amount, all fees and charges for yuan foreign transfers will be fully waived, allowing TransBank clients to send yuan payments completely free of charge.

TransBank has established correspondent relationships with 16 internationally reputable banks for foreign payment services, enabling fast and reliable transfers through 33 nostro accounts in 9 different currencies including USD, EUR, CNY, JPY, GBP, RUB, SGD, HKD, and TRY.

Customers can make foreign transactions through TransBank’s nearest branch or via electronic banking channels.

For more detailed information on foreign payment services, please click HERE.

Customer Service Center: 1800 – 9999

TransBank has met the criteria to become a Direct Participant member bank of China’s Cross-border Interbank Payment System (CIPS), successfully implementing the yuan clearing and payment transmission system not only in Mongolia but also in Northeast Asia for the first time.

This advanced international cross-border payment and fund transfer system, operated by the Bank of China, offers a technological infrastructure designed to execute yuan transactions with the key advantages of being “fast, convenient, and cost-efficient” tailored to meet the needs and preferences of customers.

Currently, there are approximately 170 banks worldwide that hold accounts within the CIPS system, enabling them to send and receive transactions directly as direct participants. Additionally, about 1,500 indirect participants access the system through these direct participants.

By joining the CIPS system as a direct participant, TransBank aims to deliver internationally standardized private banking services to its clients, while gaining the following key advantages.

1. Offering customers—both corporate and individual—a simpler, faster (real-time), more cost-effective, reliable, and secure international payment solution;
2. Supporting trade and investment flows between Mongolia, China, and other countries in Northeast Asia;
3. Diversifying the financing channels for the national economy;
4. Contributing to the stability of the Mongolian Tugrug exchange rate, in line with the policies of the Bank of Mongolia.

This milestone marks TransBank not only as the first bank in Mongolia to join the global CIPS yuan payment network, but also as a reflection of the trust and responsibility placed in the bank by its entire customer base.

Our campaign “Deposit and Get a Credit Card!” offering credit cards backed by time deposits is ongoing until June 30, 2025.

Campaign Details:

Gold Visa / Gold UP card 

1. Customers with a time deposit of MNT 10–50 million are eligible to apply for a Visa Gold or UnionPay Gold credit card with no annual fee;
2. Customers with a time deposit of MNT 50–100 million are eligible to receive a Visa Gold credit card free of charge, along with a complimentary Priority Pass membership.

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Billionaire Visa Gold /Platinum Visa card

1. Customers with a time deposit of MNT 100–500 million who apply for a credit card will receive the Billionaire Visa Gold or Platinum Visa card with a 50% discount on the initial fee;
2. Customers with a time deposit of over MNT 500 million who apply for a credit card will receive the Billionaire Visa Gold or Platinum Visa card with a 100% waiver of the initial fee.

By applying for a credit card, you can enjoy the following benefits:

1. Access to a credit limit of up to 80% of your deposit amount;
2. 5-year complimentary Priority Pass membership;
3. Up to 50 days of interest-free purchases on POS and E-Commerce transactions.

Billionaire Visa Gold/Platinum Visa solid metal card

1. 50% discount on Vault membership;
2. Access to “Billionaire X” luxury vehicles;
3. 10% cashback on Vault services and 5% cashback at Alfie restaurant.

You can visit your nearest TransBank branch to access our services.

For more information:

1. Click HERE for detailed information about the Billionaire Visa Gold and Platinum Visa cards.
2. Click HERE for detailed information about Visa and UnionPay cards.

For further inquiries about the campaign, please contact our Customer Service Center at 1800–9999.

In order to safeguard the personal data of its customers, TransBank adheres to the laws and regulations of Mongolia and implements internationally recognized standards and requirements into its daily operations. The Bank also continuously enhances its services by adopting modern technological solutions and methodologies in a timely manner. However, ensuring information security also requires the active involvement of the customer.

We are pleased to share the following recommendations to help you protect your personal information.

Internet Banking Security Guidelines:

1. If you are required to share personal information, ensure that you fully understand the purpose for which the data will be used, how it will be processed, and what measures are in place to safeguard it;
2. Avoid saving your username and password in your web browser;
3. When using email or social media platforms, activate and regularly use two-factor authentication (2FA) in addition to securing your accounts with strong passwords;
4. If you log into your internet banking account from a device that is not your own, always log out completely after use and avoid saving or registering the device;
5. Do not access your internet banking account using public or untrusted computers or Wi-Fi networks (e.g., internet cafes or public service centers). If access is unavoidable, make sure to log out using the “Logout” button when finished;
6. Before confirming any transaction, double-check that the recipient’s name, account number, and all relevant details are entered correctly;
7. Regularly review and monitor the devices that have access to your internet banking account;
8. Routinely verify your transaction history, including both incoming and outgoing transfers, via your internet banking statement.

Password Security:

1. When creating a password, it is important to use a strong and unique password that is difficult to guess. Avoid reusing the same password across multiple accounts, such as email, social media, and online shopping platforms, as this poses a significant security risk;
2. Make sure your password includes uppercase and lowercase letters, numbers, and special characters. Avoid using easily guessable information such as your name, date of birth, or phone number. Additionally, it is important to change your password regularly as part of good security practice;
3. Do not write down or store your password in an unsecured place, and never share or disclose your password to anyone;
4. Avoid entering your password on suspicious websites or links that may appear in emails, messages, or while browsing online;
5. Never share one-time verification codes (OTPs) received via SMS or email with anyone.

Device Security:

1. Register only trusted devices that you regularly use to access Internet Banking. Frequently review the list of logged-in devices and remove any devices that are no longer in use or appear unfamiliar to prevent unauthorized access!
2. Ensure that the operating system, software, and mobile banking application on your smart device are always updated to the latest versions and receive regular security patches!
3. Install and regularly use antivirus and security software to protect your smart devices from viruses, malware, and phishing attacks.
4. Before making any transaction via Internet Banking, always verify that the website URL begins with “https://” and is protected by an SSL security certificate;
5. Avoid altering your device’s built-in security settings. Refrain from performing Jailbreaking or Rooting on your smartphone or any other device, as it may compromise its security!
6. Only use official and trusted applications, and carefully review the permissions requested during installation especially those asking for access to sensitive or personal information!
7. Turn off Bluetooth when not in use. Leaving Bluetooth enabled may expose your device to potential remote access or cyberattacks.

We encourage you to follow these recommendations to improve your information security and help prevent potential risks!