Category: News

On September 3, 2025, Fitch Ratings assigned TransBank its first-time credit rating with a Stable Outlook.

In its report, Fitch highlighted that TransBank’s loan portfolio grew by 20% in the first half of 2025, reflecting strong expansion above the industry average. The Bank’s capital adequacy ratio stood at 21%, exceeding the regulatory minimum of 12% by 9 percent, demonstrating solid risk-bearing capacity.

TransBank had been rated by Moody’s Investors Service since 2018, up until 2025, the Bank is now rated by Fitch Ratings, with its credit outlook showing an improved assessment.

Fitch also assigned a Short-Term Issuer Default Rating of ‘B’, which is in line with the systematically important commercial banks, underscoring the Bank’s ability to compete in international markets.

According to Fitch, Mongolia’s medium-term economic growth trend provides a favorable operating environment for the banking sector overall.

Through this rating, TransBank is further strengthening its position in both domestic and international markets, while continuing to uphold the trust of its customers and partner institutions.

Credit Ratings

TransBank has implemented Multi-Factor Authentication (MFA) for its internet banking service.

This authentication adds an extra layer of security by requiring users to complete an additional verification step when logging in, rather than relying solely on a password.

Why is MFA (Multi-Factor Authentication) important?

1. It helps protect customers’ personal information even if passwords are compromised;
2. It prevents cyber fraud and various types of SMiShing attacks;

3. It ensures a high level of security for both individual and organizational data.

Additionally, for transactions exceeding MNT 5 million for individuals and MNT 20 million for organizations, the OTP verification step can be replaced with MFA (Multi-Factor Authentication).

We provide our customers with instructions on how to perform multi-factor authentication on TransBank’s Internet Banking platform.

SMiShing (SMS Text Phishing) is a type of fraud that has become widespread internationally. Taking advantage of the widespread use of mobile phones for sending and receiving messages, there has been an increasing trend of deception, cyber fraud, and attacks on personal information. In response, we provide the following warnings and recommendations.

1. Be cautious with messages received via phone – Carefully verify links and messages from unknown numbers before opening or responding. Only engage if you are confident about the sender.
2. Do not click on suspicious links – Avoid opening links from unknown or doubtful sources as this is an important step to protect your information.
3. Be careful when scanning QR codes – Even if the source seems trustworthy, always verify and confirm the destination address before proceeding.
4. Keep your device and applications updated regularly – Updates improve security and help prevent attacks.

The bank will never request you to provide confidential information such as your internet banking username or password. If you receive such a request, it is crucial to verify the authenticity of the sender’s official email address and phone number to protect yourself from potential risks.

Cybersecurity starts with your responsibility.

According to Resolution No. 66 of 2025 by the Financial Regulatory Commission, starting from August 1, 2025, a new regulation has come into effect requiring mortgage loan borrowers to obtain life insurance exclusively through long-term insurance companies.

Under this new regulation, individuals who are taking out a mortgage loan for the first time, as well as those whose current insurance contracts have expired and need to be renewed, will be required to enroll in long-term life insurance products.

Currently, borrowers typically choose standard insurance services, which only provide coverage for accidental death. However, the main causes of death among people are illness-related, and common conditions such as stroke and cancer are not covered by the insurance.

The financial risk for mortgage borrowers is directly linked not only to stable income but also to health. If a borrower dies due to illness and is unable to receive compensation, the remaining loan balance must be paid by the co-borrower. Furthermore, if repayment is not possible, the property may be repossessed, placing the borrower’s family under financial strain and risking homelessness.

In contrast, long-term life insurance is a life insurance product that provides compensation equal to the outstanding loan balance if the borrower faces a risk during the validity period of the insurance contract. Specifically, according to the contract, if the borrower dies or suffers a permanent disability of 70% or more due to any illness – including chronic diseases, cancer, or sudden accidents – the insurance company will fully cover the remaining loan balance, protecting you from potential financial risks.

This insurance is reinsured by a foreign company, which ensures reliable claim payments. In addition, it provides 24/7 worldwide protection without any time or geographical restrictions. Furthermore, you have the option to pay the insurance premium either as a one-time payment or annually, according to the terms that suit you best. The premium is uniquely calculated based on your age, gender, loan term, and other factors, making it personalized just for you.

TransBank has launched a Customer Information Update Campaign across all its branches with the aim of protecting customers from potential financial risks.

In accordance with applicable laws and regulations, commercial banks are required to update customer information on a regular basis. By updating your information, you will be able to receive uninterrupted and efficient banking services, and protect yourself from potential risks such as third-party fraud, cyberattacks, and other financial crimes.

The Customer Information Update Campaign will run until August 31, 2025. We kindly ask both individual and corporate customers to visit the nearest TransBank branch in person with valid identification documents to update and verify their information.

Customer information to be updated includes:

If any of the information mentioned above has changed, or even if it has not changed, you are required to update your information at least every 3 to 5 years.

For more details, you can visit any of our branches near you or contact our Customer Service Center at 1800-9999.

Note: Please be advised that electronic references or certificates of identification issued through any online sources (such as E-Mongolia, HUR, etc.) will not be accepted. Bank staff will only accept copies made directly from the original physical documents.

2025 оны 6 дугаар сарын 30-ны байдлаар Тээвэр хөгжлийн банкны нийт актив 1.28 их наяд төгрөгт хүрч, өмнөх оны мөн үеэс 37%-иар өссөн бол нийт харилцах, хадгаламжийн багц 812.8 тэрбум төгрөгт хүрч, 95%-ийн өсөлттэй байна.

Тайлант хугацаанд банк активын чанарыг сайжруулж, эх үүсвэрийн өсөлтийг үр дүнтэй удирдсанаар цэвэр ашиг 30%-иар нэмэгдэж 7.2 тэрбум төгрөгт хүрсэн байна.

Монголбанкнаас тогтоосон зохистой харьцааны шалгуур үзүүлэлтүүдийг бүрэн хангаж, банкны эрсдэл даах чадварын үзүүлэлт болох өөрийн хөрөнгийн хүрэлцээний шаардлагыг 8.7 нэгж хувиар давуулан биелүүлж 20.7%-д хүрсэн нь салбарын дунджаас 1.8 нэгж хувиар өндөр үзүүлэлт боллоо.

Банк нь үйл ажиллагааны чанар, эрсдэлийн удирдлага, харилцагчийн үйлчилгээний стандартуудыг тасралтгүй сайжруулсны үр дүнд үйлчилгээний хүртээмж, үр ашиг болон өрсөлдөх чадвараа нэмэгдүүлж, урт хугацааны санхүүгийн тогтвортой байдал, чадавхаа ахиулан дээшлүүллээ.

Мөн 2025 оны 2 дугаар улирлын онцлох үйл явдлаас дурдвал:

1. Монгол Улсын Засгийн газар, МҮХАҮТ-аас 24 дэх жилдээ зохион байгуулагдсан “ТОП-100” аж ахуйн нэгжийн нэгээр шалгарсан.
2. БНХАУ-ын Олон улсын банк хоорондын юанийн төлбөр тооцооны CIPS системийн “Шууд оролцогч” гишүүн банкны шалгуурыг ханган Монгол улсад төдийгүй зүүн хойд Азид амжилттайгаар нэвтрүүлсэн анхны банк болсон.
3. Картын төлбөр тооцооны аюулгүй байдлыг хангах PCI-DSS стандартыг үйл ажиллагаандаа богино хугацаанд амжилттай нэвтрүүлсэн байна.

Бидэнтэй үргэлж хамт байдаг харилцагч, түншүүдийнхээ хамтын ажиллагаанд талархал илэрхийлье.

Та бүхэн санхүүгийн дэлгэрэнгүй мэдээлэлтэй энд дарж танилцаарай.

TransBank has once again been recognized as one of Mongolia’s “Top 100” enterprises, an award jointly organized for the 24th consecutive year by the Government of Mongolia and the Mongolian National Chamber of Commerce and Industry (MNCCI).

The “Top 100” enterprises are ranked and honored based on official statistics provided by relevant ministries and government agencies. The evaluation emphasizes five key indicators: annual revenue, taxes paid to the state budget, number of employees covered by social insurance, net profit, and total assets. These 100 enterprises, which contribute the largest share to the country’s tax revenue, are rightfully recognized as the main driving force of Mongolia’s economy.

Since its establishment, TransBank has continuously contributed to the development of Mongolia’s banking and financial sector for 28 years by providing comprehensive financial services tailored to customer needs through modern advanced technologies. As a “private bank meeting international standards,” it delivers fast, reliable services and has steadily progressed with numerous achievements, making a tangible impact on the country’s economic growth.

TransBank closed the year 2024 successfully with assets totaling MNT 1.1 trillion, a net profit of MNT 10.6 billion, and a 19% growth in operating income. The bank contributed a total of MNT 4 billion in tax revenue to the state budget.

Among other achievements this year, TransBank swiftly implemented the latest version of the PCI-DSS 4.0.1 standard, issued by the PCI Security Standards Council, to ensure the security of card payment transactions. Additionally, the bank met the criteria to become a “Direct Participant” member of China’s international cross-border yuan payment system, CIPS, successfully implementing the yuan clearing and payment system not only in Mongolia but also in Northeast Asia. TransBank is the first bank to achieve this milestone.

We sincerely wish success and prosperity to our valued customers and partners who have placed their trust in us. At the same time, we express our deep gratitude to the employees and shareholders who have contributed to the bank’s achievements.

The bank is obligated to strictly protect your personal information in accordance with the Law on Banking of Mongolia, the Law on Cybersecurity, the Law on the Protection of Personal Information, and other relevant laws, regulations, and guidelines. The bank must not disclose your information to any third party without your consent. However, in cases where it is legally required, the bank may provide your information to regulatory authorities or competent law enforcement agencies in accordance with Mongolian legislation.

To ensure reliable and secure services, the bank protects customer information through the following measures:

1. Develops and implements internal policies and procedures to ensure information security;
2. Employs a team of certified and skilled professionals dedicated to maintaining customer information security;
3. Protects personal, confidential, and sensitive customer information in compliance with internationally recognized standards such as ISO 27001, PCI DSS, SWIFT CSP, GDPR and others;
4. Continuously researches and adopts new technologies and innovative solutions to strengthen information security;
5. Utilizes customer identification and authentication tools to safeguard financial and personal data when delivering services and processing transactions via internet banking and other digital channels;
6. Regularly conducts information security audits and risk assessments through both regulatory bodies and internationally accredited third-party organizations to validate the bank’s information security practices;
7. Performs security vulnerability assessments and penetration testing on digital banking platforms and other information systems, making continuous improvements and updates based on the results;
8. Ensures that all bank employees undergo regular training and instruction on maintaining the confidentiality and security of customer information.

Under the Law on the Protection of Personal Information, you, as a customer, have the right to request the correction, deletion, or verification of the accuracy of your personal data. Therefore, we kindly ask that you review the personal information registered with the bank and promptly update it in the event of any changes.

According to Resolution No. 66 of the Financial Regulatory Commission (FRC) of Mongolia, starting August 1, 2025, a new regulation will require all mortgage loan borrowers to obtain life insurance exclusively through long-term life insurance providers.

Under this new regulation, individuals applying for a new mortgage loan, as well as those whose current insurance contracts are expiring and need to be renewed, must now enroll in a long-term life insurance policy.

At present, most borrowers are covered under general insurance, which typically provides protection only in the event of accidental death. However, the leading causes of death in Mongolia are illness-related, meaning general insurance policies do not cover deaths caused by common conditions such as stroke or cancer.

Mortgage-related financial risks are not only tied to income stability, but also closely connected to a borrower’s health condition. If a borrower were to pass away due to illness and no compensation is paid out, the responsibility for the outstanding loan falls on the co-borrower. In cases where the co-borrower is unable to repay the loan, the property may be repossessed, placing the family under severe financial pressure and at risk of losing their home.

Long-term life insurance is a life insurance product that provides compensation equivalent to the outstanding loan amount in the event the borrower faces a risk during the term of the insurance contract. Specifically, in cases where the borrower passes away due to illness (including chronic diseases and cancer) or an accident, or suffers a permanent disability of 70% or more, the insurance company will fully repay the remaining loan balance, thereby protecting the borrower and their family from potential financial risk.

This type of insurance is reinsured by an international reinsurer, which ensures the reliability of the compensation and offers 24/7 global protection, regardless of time or geographic location. Additionally, the insurance premium can be paid either as a lump sum or annually, depending on the borrower’s preference. Premiums are calculated individually based on factors such as age, gender, and loan term, making the insurance tailored specifically to each borrower.

TransBank, a provider of internationally standardized private banking services, has announced a promotional waiver of all fees for foreign yuan (CNY) remittances until September 30, 2025, as part of its policy to support clients’ foreign trade and business operations.

Under this promotion, regardless of the transaction amount, all fees and charges for yuan foreign transfers will be fully waived, allowing TransBank clients to send yuan payments completely free of charge.

TransBank has established correspondent relationships with 16 internationally reputable banks for foreign payment services, enabling fast and reliable transfers through 33 nostro accounts in 9 different currencies including USD, EUR, CNY, JPY, GBP, RUB, SGD, HKD, and TRY.

Customers can make foreign transactions through TransBank’s nearest branch or via electronic banking channels.

For more detailed information on foreign payment services, please click HERE.

Customer Service Center: 1800 – 9999