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Privacy Policy

Privacy policy

  1. All Customers can withdraw their consent and/or request for data deletion and they can deregister the service by requesting to the branch.
  2. TransBank application asks the following permissions: network, camera,contacts and biometric permissions to provide a better user experience with fast, easy-to-use, and qualified services.
  3. TransBank only accesses the user’s phone contact list to enable the user to send invoices to other customers and does NOT store or USE it for any other purposes.
  4. TransBank does not collect the user’s personal data in a secretive manner and in a manner that exceeds the purpose for which it was collected, and/or in an unreasonable manner.
  5. TransBank uses standard encryption and Data Loss Prevention technology to prevent data loss and takes all necessary measures to protect our customer’s data.
  6. TransBank does not disclose customer’s personal information to any third-party.
  7. TransBank does not use and provide personal data or any special category of data, such as service logs, sensitive personal data, or biometric features for service improvements, advertising, and marketing.
  8. During transactions using third-party payment services, TransBank’s application does not record the user’s transaction authentication information, or disclose customer personal data that is irrelevant to the corresponding transactions, to any third party, unless required by applicable laws or when it is necessary to provide the service.
  9. TransBank complies with the applicable laws and regulations including the Bank of Mongolia.