Category: Information and Other Services

If you hold an account with TransBank, we offer the following additional services all in one location:

Issuance of account statements and references for current, savings, and loan accounts (in English and Mongolian),

Issuance of cash checks,

Preparation of customized letters and confirmations upon customer request,

Issuance of loan-related certificates, including credit inquiry status and loan confirmations,

Correction of transactions (for errors caused by the customer),

Provision of account statements and passbooks for savings accounts,

Retrieval of archived transaction records

Categories
Information and Other Services

Fees and Charges

Service types Service fee
Account statement /1 page/ 100 MNT
Account reference: /Organization/
Account reference /in Mongolian, in English/ 5,000 MNT
Account reference/Online banking/ 2,000 MNT
Reference (with additional information upon customer request) 15,000 MNT
If the account reference is requested within 14 days of account opening or change of joint account holders (additional restrictions may apply) 30,000 MNT
Issuance of duplicate description (1 copy) 1,000 MNT
Description of Credit investigation status 30,000 MNT
Reprint income, expense, or non-cash transaction documents 300 MNT
Search archived documents and issue copies (per page)
  • 10,000 MNT /within 1 year/
  • 20,000 MNT /more than 1 year/
Perform adjustment transaction due to customer’s mistake 500 MNT
Customer daily statement Free
Savings book Free
Cashier’s check /For organizations/
One page 200 MNT
In a book /with 25 pages/ 4,000 MNT
Signature verification form Free
Debit and credit transaction form
Account opening request form
Account balance confirmation form