Category: Financial education

In support of sustainable development and with the aim of mitigating the effects of climate change in Mongolia while protecting and increasing forest and water resources, TransBank has joined the national movement “One Billion Trees” for the fifth consecutive year as part of the annual spring tree planting campaign.

Within the framework of this initiative, which plays a crucial role in addressing climate change and its impacts, TransBank carried out maintenance and watering of trees previously planted in the International Eco Park located in Uliastai. In addition, over 20 new trees were planted during this year’s campaign.

During the event, TransBank was recognized for its consistent and active participation in the “One Billion Trees” national movement, its promotion of tree-planting culture, and its contribution to the expansion of green spaces. In acknowledgment of these efforts, the International Eco Park presented the bank with a certificate of appreciation.

We call on the public to unite in this vital cause of planting trees an invaluable investment in the planet and to ensure their proper care and cultivation, thereby contributing to the preservation of ecological balance.

Phishing is a type of cyber‑attack that uses fraudulent e‑mails, messages, or websites to deceive individuals into disclosing personal information (such as passwords or card numbers).

Example: an e‑mail purporting to be from a bank that requests your password.

When you receive an e‑mail, routinely check for the following suspicious indicators.

Sender (From):

1. Verify whether the message originates from an unknown or suspicious address.
2. Examine the sender’s address for subtle manipulations or typographical errors (for example: @facebok.mn, @mazon.com, @rnongoldank.mn, @transbank.com etc.), or characters swapped to resemble a legitimate domain.

Recipient (To / CC):

1. Note whether you have been included together with many unknown recipients in the TO or CC fields, which may indicate a bulk or fraudulent message.

Subject Line:

1. Be cautious of subject lines that are alarmist, unusually attention‑grabbing, or that appear to be replies to messages you did not send.
2. A subject line that does not correspond to the e‑mail’s content is suspicious.

Message Body:

1. Promises of prizes, rewards, or lottery winnings that seem too good to be true.
2. Messages that create urgency or fear and demand immediate verification of information (e.g., “Your account has been hacked,” “Your access will be suspended”).
3. Attempts to persuade you to click links or open attachments.
4. Requests that pressure you to act within a short timeframe.

Links (URLs):

• Hover your cursor over any link to preview the actual destination before clicking. A link that appears as www.amazon.com may instead redirect to www.xyzabc.net, a suspicious IP address (e.g., 160.154.156.*), or another fraudulent URL.

• Be wary of emails that contain links with no visible anchor text or only a bare URL.

• Pay attention to subtle domain variations intended to deceive (for example: transbank.com, transbankmn.mn, trans-bank.mn); do not assume similarity implies legitimacy.

Dear Customer,

Because your personal information can be exploited to commit online fraud, please protect your privacy and follow the security recommendations below.

1. Use unique usernames: Do not create usernames that are easily guessable (for example, phone numbers, your name, or date of birth). Use a distinct username for each online banking service.

2. Use strong passwords: Avoid common words or easily guessable personal information such as birth dates, phone numbers, or names.

3. Use dedicated passwords: Do not reuse passwords from social media, email, or other websites for online banking; instead, create unique login and transaction passwords for each online banking service.

4. Keep passwords secure: Never share your passwords with others, nor store them in unprotected locations. Change your passwords regularly, and always log out when you finish using internet banking.

5. Verify recipient details: Always confirm the account holder’s name before initiating any transfer via internet banking.

6. Enable two-factor authentication (2FA): Two-factor authentication provides an additional layer of protection beyond your password for account access, loans, transactions, and other services. Do not disclose one-time codes or 4–8‑digit authentication numbers received by SMS or email to anyone.

7. Monitor account activity: Regularly review your account transactions. Enable email and SMS notifications for transactions, and immediately report any suspicious or unauthorized activity to the police and to the Bank.

8. Beware of phishing emails and messages: The Bank will never request your personal information, internet banking username, or password via email or message. Before clicking links or opening attachments received by email, SMS, or other channels, verify the sender’s authenticity and refrain from submitting personal data, usernames, or passwords.

9. Use secure devices: Avoid using public or shared devices and unsecured public Wi‑Fi to access internet banking. Install and maintain reputable antivirus and security software on the devices you use for online banking to ensure a secure online environment.

The “Deposit and Get a Credit Card” campaign for secured credit cards has been announced and will run until June 30, 2025.

Campaign Terms and Conditions:

Gold Visa / Gold UP card 

1. Customers with deposits ranging from MNT 10 million to 50 million who apply for a credit card will receive a Visa or UnionPay Gold card with no annual fee.

2. Customers with deposits ranging from MNT 50 million to 100 million who apply for a credit card will receive a Visa Gold card free of charge, along with complimentary Priority Pass membership.

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Billionaire Visa Gold /Platinum Visa card 

1. Customers with deposits ranging from MNT 100 million to 500 million who apply for a credit card will receive a 50% discount on the enrollment fee for Billionaire Visa Gold or Platinum Visa cards.

2. Customers with deposits exceeding MNT 500 million who apply for a credit card will be fully exempted from the enrollment fee for Billionaire Visa Gold or Platinum Visa cards.

Campaign Requirement: The deposit term must be 12 months or longer.

Advantages of Applying for a Credit Card under this Campaign:

1. Credit limit of up to 80% of the deposit amount;

2. Complimentary 5-year Priority Pass membership;

3. Interest-free period for the first 50 days on POS and E-Commerce purchases.

Billionaire Visa Gold / Platinum Visa Pure Metal Cards:

1. 50% discount on “Vault” membership fees;

2. Access to “Billionaire X” luxury car usage;

3. 10% cashback from “Vault” and 5% cashback at “Alfie” restaurant.

Customers can visit any nearby TransBank branch to apply and receive services.

For detailed information on cards:

1. Click HERE for Billionaire Visa Gold and Platinum Visa cards.
2. Click HERE for Visa and UnionPay cards.

For more information about the campaign, please contact the Customer Service Center at 1800 – 9999.

The TransBank has started using IBAN account numbers starting from 2025.04.01.

Commercial banks operating throughout Mongolia are switching to the IBAN account numbering system in accordance with international standards. This change aims to increase the security, speed and reliability of transactions.

What is an IBAN account number?

The International Bank Account Number (IBAN) is a 20-character account number that includes key details such as the customer’s bank, country, and bank account number. By using the IBAN number, international transactions and payments can be executed securely.

Account number: MN81 0019 009000012345

• MN – Country code
• 81 – Check digit code
• 0019 – Bank identifier code /BIC/
• 009000012345 – Account number

We are providing instructions to our customers on how to successfully make transactions using IBAN numbers through the Internet banking of the TransBank.

Invitation to the Annual General Meeting of Shareholders

Pursuant to Article 59.4 of the Company Law of Mongolia, Articles 60.1 and 60.2 of the same law, Article 31.3.4 of the Banking Law, Articles 11.3, 11.4, and 11.6 of the Charter of TransBank JSC, and based on the minutes of the Board of Directors meeting No. T/25-05 dated March 25, 2025, all shareholders of TransBank JSC are hereby invited to actively participate in the Annual General Meeting of Shareholders.

1. Meeting Venue: Head Office of TransBank JSC, Sukhbaatar District, Shangri-La Office, 15th Floor Conference Room
2. Meeting Time: 14:00
3. Record Date: April 30, 2025
4. Meeting Date: April 30, 2025
5. Meeting Format: In person

Agenda for the Annual General Meeting of Shareholders:

For information:

1. Presentation of the Bank’s operational and financial report for the year 2024;

2. Presentation of the Board of Directors’ activity report for 2024;

3. Presentation of the report on assets written off from relevant funds and assets deducted from the balance sheet.

For consideration and approval:

• Review and approval of the Board of Directors’ conclusions on the independently audited financial statements for 2024;

• Decision on the distribution of dividends from the Bank’s net profit for the year 2024;

• Other matters.

TransBank has successfully implemented the latest version of the Payment Card Industry Data Security Standard (PCI-DSS 4.0.1), issued by the PCI Security Standards Council, within a short timeframe. The bank underwent a formal audit conducted by the internationally accredited certification body, ISOQAR India Private Limited, and has officially received its certification.

By adopting this standard, TransBank has established a secure environment for processing, storing, transmitting, and validating customers’ payment card information. Moreover, the bank has strengthened its information security policies, operational procedures, software systems, and network infrastructure to ensure uninterrupted and reliable operations.

The PCI-DSS standard is a globally recognized security framework widely adopted across the payment card industry. It was developed collaboratively by leading payment networks including American Express, Discover Financial Services, JCB International, Mastercard Worldwide, and Visa International, all members of the PCI Security Standards Council.

TransBank’s implementation of internationally compliant upgrades in its operations to ensure the security of its customers has further strengthened the trust and value it provides to its clients and the financial sector, reaffirming its position as a reliable provider of financial services.

Moving forward, TransBank will continue to rigorously protect customer information at an international standard level and remain committed to delivering responsible and dependable financial services.

Since 2012, the International Financial Cooperation Organization has been implementing the “Global Money Week” campaign across countries worldwide. Mongolia is now celebrating this campaign for the 13th consecutive year.

This year, under the theme “Financial Decisions for Tomorrow’s Success,” the campaign is taking place in 176 countries globally. TransBank is proudly leading the initiative in Mongolia by organizing various informational and educational programs to provide children and youth with financial literacy and guidance under the same theme.

Transport and Development Bank (TransBank) has become the first commercial bank in Mongolia and Central Asia to join China’s Cross-Border Interbank Payment System (CIPS) as a direct offshore participant. This allows the bank to offer its customers a secure and efficient way to make CNY payments from Mongolia to anywhere in the world through CIPS, ensuring reliable, low-cost, and real-time gross settlement.

China introduced CIPS in 2015 to internationalize the yuan, enhance its circulation, and securely process payments. Backed by the People’s Bank of China, CIPS provides clearing and settlement services for crossworder yuan transactions.

FEATURES OF THE CIPS SYSTEM

• Speed and Convenience: CIPS enables real-time settlement of CNY payments, allowing transfers to be executed faster and more efficiently than ever before.
• Interbank Collaboration: CIPS enables seamless CNY transactions through its network of 169 direct participant banks and financial institutions, connecting with globally recognized entities.
• Participant Structure: CIPS consists of direct and indirect participants. Direct participants can process transactions in real time through the system, while indirect participants rely on direct participants to facilitate their transactions.

A STEP FORWARD FOR TRANSPORT AND DEVELOPMENT BANK

TransBank going forward aims to strengthen its competitiveness in the international market by operating as a financially stable partner bank and a private banking service provider that meets global standards. As part of this strategy, the bank is integrating major international payment systems into its operations, ensuring alignment with customer needs and shared values. The bank’s integration into the CIPS system as a direct participant highlights its commitment to strengthening its financial capabilities and meeting the international banking standards set by regulatory bodies.

TransBank is committed to becoming a leading global bank by focusing on customer needs, building strong partnerships, and ensuring fast, sustainable progress