Category: Others

Trans Bank operates in accordance with the Law on Banks and the Law on Insurance Intermediaries. Pursuant to Resolution No. 346 issued by the Financial Regulatory Commission on December 4, 2019, the bank has been granted a special license to engage in the business of bancassurance, thereby becoming a recognized professional participant in the insurance industry. In compliance with the relevant statutory provisions, regulations, and directives, Trans Bank provides comprehensive insurance services through its branches and affiliated units, delivering high-quality services to its clients.

Advantages of Bancassurance:

By utilizing Trans Bank as your intermediary for insurance services, you will not incur additional commission fees or charges.

Moreover, you will be able to access insurance offering with more favorable premiums and enhanced coverage, compared to the terms typically offered directly by insurance companies to the public.

The list of employees who have participated in the “Bancassurance Broker Certification Training” organized in collaboration with the Financial Regulatory Commission and relevant professional associations, and have successfully passed the certification examination, is available.

For further information related to insurance brokerage, you may visit your nearest Trans Bank branch or contact our Customer Service Center at 1800-9999.

In the event that an insurance claim arises, the following procedures should be undertaken:

1. Primarily, take measures to mitigate further damage and reduce any additional risks.
2. Contact the insurance company’s emergency hotline to receive immediate instructions and guidance.
3. Secure photographic or video evidence of the incident.
4. Gather and submit all required documentation as per the terms of the insurance contract for the reimbursement or compensation process.

CONTACT INFORMATION FOR RELEVANT PROFESSIONAL ORGANIZATIONS:

1. Fire Fighting Department – 101
2. Police – 102
3. Emergency Medical Services – 103
4. Emergency Services – 105
5. Traffic Department – 1900-1234
6. Association of Mandatory Insurers – 7010 1177, 7012 1177

(For matters relating to drivers who have not obtained compulsory insurance or where the insurance contract has expired.)