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What should a customer do if the card is swallowed by ATM?

Once your card is swallowed, please contact our Customer Service Center at 7716-9999 to provide the ATM’s location and bank. , The card can be returned within 7-14 days.

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What should a customer do if the cash is not withdrawn from ATM but the account balance was deducted?

Please visit any of our branches to fill out the “Transaction Dispute Form” to resolve the issue.

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Bank's history and highlights

2023.1

Enerelt Batbold appointed as CEO of TransBank.

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News

DEAR VALUED CUSTOMERS

TranspBank announces that on December 20, 2022, due to internal work, all branches and units will work from 09:00 to 16:00.

Customers, please get financial services using Card, Most Money, TransBank application and Internet banking on this day.

Dear customer, thank you for understanding and accepting our work.

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News

DEAR VALUED CUSTOMERS

From January 1, 2023, the following changes are taking place in the terms of open-ended deposits of the TransBank.

Annual interest on demand deposit:

MNT USD EUR CNY JPY
8.0% 1.2% 1.20% 1.20% 1.20%

According to Article 18, Clause 18.1 of the Law “On Preventing and Combating the Pandemic of the Corona Virus /Covid-19, and Reducing the Negative Impact on Society and Economy”, it will expire on December 31, 2022. In the event of termination, the above conditions will apply.

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News

TRANSBANK HAS RECEIVED B3 “STABLE” RATING OF “MOODY’S” AGENCY FOR 4 CONSECUTIVE YEARS

Moody’s remained the Transport and Development Bank LLC’s B3 rating and outlook as stable in its latest Credit Opinion published as of November 14, 2022.

The Moody’s  also notes the Bank has strong capital position compared with that of its larger commercial bank peers and expects the bank’s liquidity remain robust over the next 12-18 months, although the ratio will gradually decline as its loan business expands.

Outlook Stable
Issuer Rating B3
Counterparty Risk Rating-Fgn Curr В3/NP
Counterparty Risk Rating-Dom Curr B2/NP
Bank Deposits B3/NP
Baseline Credit Assessment b3
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Bank's history and highlights

2022.12

The total number of branches has expanded to 12, with an addition of 4 new branches

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Bank's history and highlights

2022.11

TransBank has been rated B3 “Stable” by Moody’s agency for 4 consecutive years.

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Bank's history and highlights

2022.10

Within the framework of social responsibility, based on the initiative of our employees, useful items and more than 1000 books have been donated to the “Tsuliin Sarnai” care center.

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Forms and request lists

CONFIDENTIALITY

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Bank's history and highlights

2022.6

TransBank has successfully started cooperation with leading private banks in Singapore and Europe.

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Bank's history and highlights

2022.6

The official website of the bank has been newly developed with updates into the design.

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Most Money

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The Board of Directors

Tserendash Sedvanchig

Tserendash S. graduated from Indiana University in the USA with a bachelor’s degree in Finance in 2009. He furthered his education at the University of Luxembourg, where he earned a master’s degree in Asset management in 2017.

With a professional career of serving as a specialist of Finance and Economic Policy Department from 2009 to 2013 and specialist at the Financial Policy Department of the Ministry of Finance from 2015 to 2017, Director of Corporate Banking Department at State Bank from 2013 to 2015, Head of the department that responsible for preparing the establishment of the Investment Management company and Investment fund of the Development Bank in 2017, Executive Director of DBM Asset Management, a subsidiary of the Development Bank, from 2017 to 2019, Head of Securities Department of the Financial Regulatory Commission from 2020 to 2021, Deputy Director of Business Development of the Development Bank from 2021 to 2022. In 2022, he became the Executive Director and Project Consultant of Burenscore CIB LLC, a position he held until 2023, then served as Deputy Head of the Treasury Department of the Ministry of Finance from February to June 2023.

He has been a member of TransBank’s Board of Directors since December 6, 2023, and was appointed Chairman of the Board effective August 26, 2024.

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The Board of Directors

Munkhbayar Batkhuu

Munkhbayar B. graduated from the Mongolian Institute of Finance and Economics with a bachelor’s degree in Business management, marketing, and management in 1998. He earned a master’s degree in computer software engineering from the University of Science and Technology in 2002, and a degree in software outsourcing project management in Tokyo, Japan.

With 14 years of experience in banking and financial institutions, he served as the General Manager of T&C Co., Ltd. from 1996 to 2000, System Administrator and Marketing manager at Mobicom Corporation from 2000 to 2004, General Manager and Executive Director at United Solutions International Inc. from 2005 to 2010, IT Director at XacBank from 2010 to 2014, Project Management Consultant at GIZ from 2013 to 2019, IT Director of Arig Bank from 2014 to 2018, Director and founder of CRMC (Consulting LLC, Mongolian Artificial Intelligence Research Institute) since 2014, and currently, he is serving as the Auditor of the Mongolian University of Life Sciences and the Contract Director of Information Technology since 2022.

As of December 6, 2023, he has been appointed as a member of the Board of Directors of TransBank.