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Visa Gold Card

Required documents

Please visit the nearest branch of TransBank to order.

Individual:

  • ID card

For foreigners:

  • Passport
  • Alien Registration Card
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News

TRANSBANK’S UNAUDITED FINANCIAL STATEMENT FOR 2022 Q4

The total assets of TransBank have increased by 26.3% from the previous quarter, reaching a total of MNT 1.16 trillion. During the reporting period, the Bank fully complied with the prudential ratio requirements, operating with an equity of MNT 186.5 billion and a net profit of MNT 10.9 billion.

In November 2022, the international rating agency Moody’s affirmed TransBank’s credit rating as “B3”, maintaining the outlook as “Stable” for the fourth consecutive year.

During the reporting period, we have successfully expanded our online banking and international banking services, with significant growth in our customer base and financial results. Within the framework of an integrated objective of expanding long-term and mutually beneficial partnerships with our customers, TransBank is working to create a distinctive advantage for the Bank further and improve its services in accessibility, scope, efficiency, and competitiveness.

Click here to view the financial statements for the fourth quarter of 2022.

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How long does an international wire transfer take?

International wire transfers take approximately 1 to 3 business days.

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What should a customer consider when making international remittances?

Detailed information about the beneficiary name, account number, full address, beneficiary bank’s swift code, name, address, and remittance purpose must be filled in accurately and legibly.

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What are the currencies used for international remittances?

We offer international remittances services in all major currencies including USD, GBP, RUB, JPY, CNY, EUR, HKD, and SGD.

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How to increase your daily transaction limit for internet banking?

For an individual:

Please visit any of the TransBank branch with your ID card or please send your request to info@transbank.mn from your registered email address.

For a legal entity:

Please visit any of the TransBank branch with an official letter  request or please send your request to info@transbank.mn from the legal entity’s registered email address.

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What should a customer do if he/she forgot the internet banking login name and email address?

In this case, you can visit the branch with your ID or by calling our Customer Service Center at 7716-9999 for your login name

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What is a one-time password (OTP) and in which case to get it?

А one-time password is used when accessing from new devices as well as transactions above MNT 3.0 million., you can receive it through the email, SMS, and/or OTP application. Please note that a one-time password is valid for  2 minutes!

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What should a customer do if he/she forgot the internet banking login password?

You can reset your password by calling the Customer Service Center at 7716-9999. You can also reset your password by going to the “Password Recovery” section of the Transbank application and entering your You may also reset your password by visiting any of our branches with your ID card.

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How to register for an internet banking service?

For an individual:

  • You may open our internet banking service at any of TransBank branch with your ID card.

For a legal entity:

  • We request an official letter signed by an authorized signature and copy of ID card.
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АТМ withdrawal limit: How much can you withdraw?

You can withdraw up to MNT 3.0 million through ATMs.

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Can you deposit cash at to ATM?

Cash deposit is not available at ATM.

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New PIN code generation at the ATM?

You can change your current PIN code at any ATM of Trade and Development Bank.

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Fees charged on PIN code change and balance inquiries at ATMs?

You may change the card PIN code as well as get an E-PIN code at any ATMs of Trade and Development Bank with the charge of MNT 100.

There is no fee charged for a balance inquiry. /only if you request a printed statement, the fee of MNT 100 is charged/.

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Does the ATM charge a fee to withdraw cash?

There is no fee if you withdraw an amount greater than MNT 100,000 from the banks’ ATMs.

A fee of MNT 300 will be charged for cash withdrawals from Trade and Development Bank, Chinggis Khaan Bank, Bogd Bank, Arig Bank, and National Investment Bank.

A fee of MNT 500 will be charged for cash withdrawals from other banks’ ATMs.