Month: April 2025

Phishing is a type of cyber‑attack that uses fraudulent e‑mails, messages, or websites to deceive individuals into disclosing personal information (such as passwords or card numbers).

Example: an e‑mail purporting to be from a bank that requests your password.

When you receive an e‑mail, routinely check for the following suspicious indicators.

Sender (From):

1. Verify whether the message originates from an unknown or suspicious address.
2. Examine the sender’s address for subtle manipulations or typographical errors (for example: @facebok.mn, @mazon.com, @rnongoldank.mn, @transbank.com etc.), or characters swapped to resemble a legitimate domain.

Recipient (To / CC):

1. Note whether you have been included together with many unknown recipients in the TO or CC fields, which may indicate a bulk or fraudulent message.

Subject Line:

1. Be cautious of subject lines that are alarmist, unusually attention‑grabbing, or that appear to be replies to messages you did not send.
2. A subject line that does not correspond to the e‑mail’s content is suspicious.

Message Body:

1. Promises of prizes, rewards, or lottery winnings that seem too good to be true.
2. Messages that create urgency or fear and demand immediate verification of information (e.g., “Your account has been hacked,” “Your access will be suspended”).
3. Attempts to persuade you to click links or open attachments.
4. Requests that pressure you to act within a short timeframe.

Links (URLs):

• Hover your cursor over any link to preview the actual destination before clicking. A link that appears as www.amazon.com may instead redirect to www.xyzabc.net, a suspicious IP address (e.g., 160.154.156.*), or another fraudulent URL.

• Be wary of emails that contain links with no visible anchor text or only a bare URL.

• Pay attention to subtle domain variations intended to deceive (for example: transbank.com, transbankmn.mn, trans-bank.mn); do not assume similarity implies legitimacy.

Dear Customer,

Because your personal information can be exploited to commit online fraud, please protect your privacy and follow the security recommendations below.

1. Use unique usernames: Do not create usernames that are easily guessable (for example, phone numbers, your name, or date of birth). Use a distinct username for each online banking service.

2. Use strong passwords: Avoid common words or easily guessable personal information such as birth dates, phone numbers, or names.

3. Use dedicated passwords: Do not reuse passwords from social media, email, or other websites for online banking; instead, create unique login and transaction passwords for each online banking service.

4. Keep passwords secure: Never share your passwords with others, nor store them in unprotected locations. Change your passwords regularly, and always log out when you finish using internet banking.

5. Verify recipient details: Always confirm the account holder’s name before initiating any transfer via internet banking.

6. Enable two-factor authentication (2FA): Two-factor authentication provides an additional layer of protection beyond your password for account access, loans, transactions, and other services. Do not disclose one-time codes or 4–8‑digit authentication numbers received by SMS or email to anyone.

7. Monitor account activity: Regularly review your account transactions. Enable email and SMS notifications for transactions, and immediately report any suspicious or unauthorized activity to the police and to the Bank.

8. Beware of phishing emails and messages: The Bank will never request your personal information, internet banking username, or password via email or message. Before clicking links or opening attachments received by email, SMS, or other channels, verify the sender’s authenticity and refrain from submitting personal data, usernames, or passwords.

9. Use secure devices: Avoid using public or shared devices and unsecured public Wi‑Fi to access internet banking. Install and maintain reputable antivirus and security software on the devices you use for online banking to ensure a secure online environment.

The “Deposit and Get a Credit Card” campaign for secured credit cards has been announced and will run until June 30, 2025.

Campaign Terms and Conditions:

Gold Visa / Gold UP card 

1. Customers with deposits ranging from MNT 10 million to 50 million who apply for a credit card will receive a Visa or UnionPay Gold card with no annual fee.

2. Customers with deposits ranging from MNT 50 million to 100 million who apply for a credit card will receive a Visa Gold card free of charge, along with complimentary Priority Pass membership.

_______________________________________________________

Billionaire Visa Gold /Platinum Visa card 

1. Customers with deposits ranging from MNT 100 million to 500 million who apply for a credit card will receive a 50% discount on the enrollment fee for Billionaire Visa Gold or Platinum Visa cards.

2. Customers with deposits exceeding MNT 500 million who apply for a credit card will be fully exempted from the enrollment fee for Billionaire Visa Gold or Platinum Visa cards.

Campaign Requirement: The deposit term must be 12 months or longer.

Advantages of Applying for a Credit Card under this Campaign:

1. Credit limit of up to 80% of the deposit amount;

2. Complimentary 5-year Priority Pass membership;

3. Interest-free period for the first 50 days on POS and E-Commerce purchases.

Billionaire Visa Gold / Platinum Visa Pure Metal Cards:

1. 50% discount on “Vault” membership fees;

2. Access to “Billionaire X” luxury car usage;

3. 10% cashback from “Vault” and 5% cashback at “Alfie” restaurant.

Customers can visit any nearby TransBank branch to apply and receive services.

For detailed information on cards:

1. Click HERE for Billionaire Visa Gold and Platinum Visa cards.
2. Click HERE for Visa and UnionPay cards.

For more information about the campaign, please contact the Customer Service Center at 1800 – 9999.

The TransBank has started using IBAN account numbers starting from 2025.04.01.

Commercial banks operating throughout Mongolia are switching to the IBAN account numbering system in accordance with international standards. This change aims to increase the security, speed and reliability of transactions.

What is an IBAN account number?

The International Bank Account Number (IBAN) is a 20-character account number that includes key details such as the customer’s bank, country, and bank account number. By using the IBAN number, international transactions and payments can be executed securely.

Account number: MN81 0019 009000012345

• MN – Country code
• 81 – Check digit code
• 0019 – Bank identifier code /BIC/
• 009000012345 – Account number

We are providing instructions to our customers on how to successfully make transactions using IBAN numbers through the Internet banking of the TransBank.