TIPS AND WARNINGS FOR ELECTRONIC FRAUD PREVENTION

Customers are advised to pay attention to the following points in order to prevent possible risks of electronic fraud, not to lose their personal information to others, to protect the funds in their accounts, and to ensure their safety.

Do not share your personal information:

• Do not give your personal information such as registration number, surname, phone number, e-mail address, etc. by trusting fake social accounts;
• Do not share your financial information, such as account numbers, Internet banking logins, or passwords.

Preventing e-fraud:

• Do not give your personal information such as registration number, surname, phone number, e-mail address, etc. by trusting fake social accounts;
• Do not share your financial information, such as account numbers, Internet banking logins, or passwords.

• Do not respond to posts and comments related to loans and lotteries and grants, and do not transfer money via chat messengers;
•  Beware of network scams that promise high profits and incentives, and do not transfer money that is claimed in the name of fees, payments, or proofs;
• Posting your personal and financial information such as account number, phone number, e-mail address, etc. in the Internet environment, there is a high risk of fraudulent transactions and fraud crimes using your information;
• Refuse under any circumstances to ask for your Internet banking login name, password, account number, etc., because of the high risk of fraudulent transactions and fraud;
•  Do not share fake posts and news with the intention of deceiving others on the Internet;
• Social accounts should be thoroughly checked for fakes, and reports should be made in case of fakes.
• Get information related to loans and other banking services only from the bank’s official pages, websites, branches, and clearing centers;
•  The Bank never asks for or updates customer information by e-mail, telephone, or online;

• If you have lost or suffered damage due to online fraud, immediately contact the police station and the 77169999 reference center, or report it in person to the nearest branch;
• In case of losing your payment card, report it to the inquiry center at 77169999 or report it in person at the nearest branch.