TransBank has launched a “Customer Information Profile Update Campaign” across all its branches to protect its customers from any financial risks they may encounter.
Commercial banks are required to update customer information in accordance with applicable laws and regulations. By updating your information, you, the customer, can receive banking services continuously and quickly, and prevent risks such as third-party attacks and fraud.
The “Customer Information Profile Update Campaign” will continue until October 14, 2023, and you can update your PERSONAL and ORGANIZATIONAL information by visiting your nearest bank branch in person with your documents.
Your contact information should include:
| Citizen | Organization |
| ü Contact phone number
ü Email adress ü Permanent adress ü Employment information ü Renewal of documents if they expire |
ü Certificate of state registration of a legal entity, charter
ü Field of activity ü Address, phone number, email address ü Information on the ultimate owner and authorized persons of the executive management, and identity cards ü If the field of activity requires a special license, the special license |
Customers are required to update their information at least every 3-5 years, even if any of the information listed above has changed.
For more information, please contact any branch of the bank nearest you or the Customer Service Center at 7716-9999.